Organic Social Media Manager

The Paramount Theatre/Aurora Civic Center Authority (ACCA), an innovative organization located on Stolp Island in the Fox River in the heart of the richly diverse community of historic Aurora, Illinois (one hour from downtown Chicago). ACCA is the parent organization, which also includes a 501(c)3 arm under the name of Paramount Arts Centre, Inc. It operates three performance venues: the 6,000-person RiverEdge Park, the 1,843-seat landmark Paramount Theatre, and the 165-seat, newly renovated Copley Theatre. In July of 2024 it will also open Stolp Island Theatre: a 9,000 square foot development that includes an intimate 98-seat 4,600-square-foot theater. ACCA produces and presents over 500 performances each year, including star-studded touring productions, a self-produced Broadway Series of musicals (which has the largest theater subscription base in the country) and the self-produced Bold Series for an annual audience of 350,000 patrons from over 250 communities. ACCA proudly operates the Paramount School of the Arts in the new John C. Dunham Aurora Arts Center, right next door to Paramount Theatre in downtown Aurora. Paramount Theatre also hosts free community events, $1 Classic Movie Mondays and its opulent interiors provide a spectacular backdrop for private functions such as wedding receptions or corporate galas. Across the street from Paramount Theatre are the gorgeous Meyer Ballrooms, which play host to multiple wedding receptions and rental events throughout the year.
 
The Paramount Theatre/Aurora Civic Center Authority is committed to being a defining catalyst for personal and community transformation by:

• making the performing arts accessible for every age and socioeconomic background,
• introducing the magic of live theater across generations to encourage expansive imaginations and broad views of people and the world,
• and contributing to the future stability and growth of Aurora’s downtown. 

The highest purpose of any theater is to inspire its community toward a more perfect humanity. Such humanity can exist only when every member of the community is included and valued, empowered and heard. To express this truth, ACCA commits its leaders, volunteers, artists and staff to the active, continual and accountable pursuit of the following principles: equity, inclusion and diversity.

DEPARTMENT – Marketing

POSITION STATUS & SCHEDULE – Full time exempt; some weekends and evenings; flexible hours; potential hybrid work based on work assignments and guidance from immediate supervisor.

COMPENSATION – Annual salary starting at $50,000, with pay commensurate with experience. Excellent benefits package including health, paid time off and 401k. Free tickets to Paramount’s award-winning Broadway and Bold Series performances, as well as other shows.

HIRE DATE – Immediate
 
 
POSITION SUMMARY-

JOB DESCRIPTION: As the Organic Social Media Manager at ACCA, you will play a pivotal role in crafting and implementing social media strategies to elevate our brand across various platforms. Your creativity and strategic thinking will contribute to the success of our self-produced Broadway Series, BOLD Series, diverse one-off productions, the launch of Stolp Island Theatre, RiverEdge Park’s various concerts and events, Paramount’s Meyer Ballroom, our premier wedding venue, and Paramount School of the Arts. You will collaborate with marketing professionals, engage with our vibrant community, and keep pace with social media trends to amplify the impact of ACCA's cultural initiatives. This all takes place in an extraordinarily fast-paced environment, where handling multiple projects on tight deadlines is the norm. The Social Media Manager is just one of a team of highly skilled, hardworking, extremely fun professionals who have come together to help advance the many efforts of this organization and in turn, help impact the second largest city in the state.

KEY RESPONSIBILITIES:

• Develop and implement social media campaigns aligned with organizational objectives
• Schedule and execute the social media campaigns
• Analyze customer expectations based on past social media activity
• Define key performance indicators (KPIs) for campaigns and measure performance against them
• Drive an engaging content strategy for a diverse platform including text, video and images, which includes capturing all content
• Utilize social media marketing tools, in the moment content collection and stay updated on industry trends
• Monitor and analyze data to optimize campaigns and enhance online presence
• Build a community for our followers on our pages
• Develop and execute social media strategy that fosters relationships with social media influencers and develop creative events to create a sense of community
• Collaborate with internal stakeholders, including senior management and content developers

In addition to the duties listed above, ACCA expects the following of each employee: adheres to ACCA’s policies and procedures; works in a safe manner; performs duties as workload necessitates; maintains a positive and respectful attitude; communicates regularly with supervisor about department issues; demonstrates efficient time management and prioritizes workload; demonstrates regular and consistent attendance and punctuality; meets productivity standards; participates in ACCA events as needed or required; and completes other duties as assigned.

REQUIRED EXPERIENCE, SKILLS and ABILITIES

• Proven experience as a Social Media Manager or in a similar role
• Proficient in creating and implementing social media strategies
• Knowledge of best practices for platforms such as Facebook, Instagram, LinkedIn, TikTok, YouTube and Pinterest
• Excellent verbal and written communication skills
• Ability to craft engaging content and stay updated on social media trends
• Ability to thrive in high-speed atmosphere, multi-task, manage multiple start-n-stop projects while still being able to deliver quality, impactful work on time
• Well organized and detail-oriented

PREFERRED QUALIFICATIONS

• Bachelor's degree in marketing, digital marketing, or related field or equivalent work experience
• 1-3 years of prior experience in social media management or community management
• Experience using social scheduling tools such as Sprout Social
• Previous experience in the entertainment industry or event marketing
• Fun, engaging, creative, passion for learning and sharing, thrives by being a part of a team and wants to be a part of something bigger than them self

Join us in redefining the boundaries of artistic expression and community impact, contributing to Aurora's downtown's cultural enrichment and stability. ACCA is not merely an arts organization, but a catalyst for personal and community evolution.

TO APPLY
If you are passionate about leveraging social media to make a meaningful impact in the arts and entertainment industry, send a cover letter, resume and portfolio using the online job application at https://paramountaurora.com/opportunities/

Or mail/drop off to: Aurora Civic Center Authority, ATTN: Jim Jarvis, 8 East Galena Blvd., Suite 230, Aurora, IL 60506

ACCA is an Equal Opportunity Employer committed to creating a diverse and inclusive environment, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, marital or familial status, veteran status, or any other characteristic protected by law.  ACCA encourages people of all backgrounds to apply, including people of color, women, LGBTQ individuals, people with disabilities, veterans, and others who are eager to help us achieve our vision of a diverse and inclusive community.
 
ACCA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, ACCA is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating the employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.